Necrotic Studios

Support

We are a small team. If something is broken, unclear, or wrong — we want to know about it. Below are answers to the most common issues. If yours isn't here, reach out directly.

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Account & Access

  • If you cannot log in, try resetting your password via the sign-in page.

  • If your account was linked to Twitch and you have lost access, contact us directly with your registered email.

  • Account suspensions can be appealed via the contact form — include your username and a brief explanation.

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Technical Issues

  • Dread Realms is currently in pre-release development. Bugs and instability are expected.

  • If you encounter a reproducible issue, please report it using the contact form below with as much detail as possible — platform, steps to reproduce, and what you expected to happen.

  • Performance issues during the demo phase should be reported with your hardware specs included.

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Community & Moderation

  • To report a player for conduct violations, use the contact form and select 'Player Report' as the subject.

  • Moderation decisions can be appealed — we review all appeals manually.

  • For urgent safety concerns, include 'URGENT' in your message subject.

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General Enquiries

  • Press and media enquiries should be directed through the contact page.

  • Partnership or collaboration requests can be submitted via the contact form.

  • We are a small studio. Response times may vary — we will get back to you.

Still need help?

Use the contact form to reach us directly. Include as much detail as possible — the more context you provide, the faster we can help.

Contact the Studio

Cathedral Of Hollow Echoes

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